What is MaxxTooling's cutoff time for same-day shipping?
Same-day shipping closes at 2 pm EST Monday through Thursday and noon EST Friday, with later orders processed the next business day...
Support
Frequently Asked Questions
Search our answers or browse by topic to find the information you need.
Logistics
11
-
-
Does MaxxTooling offer product demonstrations or a showroom?
MaxxTooling has no showroom or scheduled demonstrations, but product videos, technical resources, and direct support help customers evaluate setups...
-
Why does my credit card charge exceed the amount on my MaxxTooling invoice?
A credit card provider may add international transaction fees beyond MaxxTooling’s invoiced amount, so compare the invoice and card statement...
-
Why are import duties and taxes charged in addition to my shipping quote?
International import duties and taxes are assessed separately from shipping charges and remain the customer’s responsibility when applicable...
-
Can I collect my MaxxTooling order in person or through my own carrier?
Customer pickup is unavailable, although shipping on your own UPS account can be arranged with MaxxTooling before dispatch...
-
Does MaxxTooling require a minimum order value?
MaxxTooling has no minimum order value, but orders below USD 500 must be paid online by credit card...
-
Where is MaxxTooling located, and how are U.S. orders fulfilled?
MaxxTooling is a Canadian company that fulfills orders for customers in the United States from its Michigan location...
-
Can MaxxTooling send invoices through QuickBooks, Coupa, or another payment platform?
MaxxTooling supplies PDF invoices or quotes but does not support third-party invoicing and payment platforms such as QuickBooks or Coupa...
-
What is the HS code for MaxxTooling products?
MaxxTooling uses HS code 8466.20 to identify its products for the shipping and customs documentation described here...
-
Who pays import duties, VAT, and taxes on MaxxTooling orders?
Customers are responsible for applicable international import duties, taxes, and VAT, which are separate from MaxxTooling shipping charges...
-
Can MaxxTooling quote orders in CAD or other non-USD currencies?
Quotes in CAD or other non-USD currencies can be arranged for orders paid by credit card at purchase...
